Refunds & Cancellations

Should you wish to return goods at any time then we shall issue a full refund or exchange if the following conditions are met:

  • Notification by email to roastery@hotnumberscoffee.co.uk is given within 14 days of receipt
  • Goods are returned in original, saleable condition including delivery note.
  • If there is a problem with your order we shall cover the cost of postage.

Returns Address:
Hot Numbers Coffee Roasters, Dunsbridge Turnpike, Shepreth, Cambridgeshire, SG8 6RB

Barista Training Cancellation Policy;

  • We require 48 hours’ notice for any cancellations
  • Cancellations must be made via Email or phone
  • Cancellations made with less than 48 hours’ notice will result in a 50% forfeiture of the fee.
  • We will gladly reschedule your training session if you provide at least 48 hours’ notice.
  • Failure to attend your training session without prior notice will result in the forfeiture of the entire training fee.
  • In the unlikely event that we need to cancel a training session due to unforeseen circumstances, we will offer you a full refund or the option to reschedule.
  • If you wish to cancel or reschedule your training, please contact us on roastery@hotnumberscoffee.co.uk or 01223 612209

You can cancel your Coffee subscription. A full refund will be given for any undelivered items. Please notify us no later than 5 working days before your next scheduled coffee club delivery.

To cancel:

Send us an email on roastery@hotnumberscoffee.co.uk

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